Now, if you're convinced that our error led to its demise and you know the warranty has not expired, then our Silver Star Plan is your best solution. If work is needed that is outside of the warranty, a 10% discount off … I have a number of st. croix's - from a triumph to the legend and everyone in between. If it's your fault they give you new one for 55 bucks. Since 2001, every St. Croix rod has a unique serial number. This number is located on the rod blank just above the handle. Disposable shipping containers are preferred by us. *If you broke the tip of a multi-piece rod, please see below. My last post I spoke about my glass gasket on the stoves door. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. Rest assured that our goal is to get you fishing with it again as soon as possible. Jim B Well-Known Member. Is your rod outside of the warranty or older than 15 years? However, should failure occur due to defects in the materials or workmanship, the rod blank will be repaired or replaced (at St. Croix's option) for no charge during the warranty period. For all rods within warranty and less than 15 years old regardless. * The $20 s&h charge applies to shipments within the continental USA. We will complete this work in a reasonable time, usually within 30 days or less. In the late 1930’s St. Croix’s agriculturally based economy was not improving. I love my avid 69mlxf. These are available in our on-line store for with free shipping within the USA and Canada. If your model number is not located below the rod series logo, the model number can also be located adjacent to the rods model logo. ... St. Croix Auto Parts, Inc. Toll Free: 715-248-7718; Louis XV ratified the treaty on 28 June, and received half the payment in French coins, with the remaining half paid in 18 months. Product is guaranteed to be free from defects for 30 days from the date of purchase. The wording on the warranty reads: "St Croix will promtly repair or replace this Pro Graphite fly rod free of charge if it becomes damaged due to defects in materials or workmanship, or by accident. i hate the location of the hook keeper due to where i hold my hand on the rod above the reel an on occasions with a finger or two on the blank. BREAK ONLY THE TOP SECTION. Keep in mind we'll choose to repair it when we can make it perform like new. This is what I found out from the St Croix CSR: 1-The gasket is supposed to be around all glass panels and they can't understand why it wasn't. Write a Review Write a Review × St Croix St Croix … (I can, lack of quality control) so a complete gasket set is to be mailed out. The warranty registration must be completed within 30 days of purchase to activate your warranty. Rod damaged beyond repair? John) 5049 Kongens Gade St. Thomas, Virgin Islands 00802 However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. Here's how it works. Economic insecurity continued until the fifties, when tourism became a leading industry in the U.S.V.I. The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). A: St. Croix stoves and furnaces require a minimal amount of daily maintenance, which normally consists of dropping the clinker and adding fuel (for a multi-fuel stove), or shaking down ashes and adding fuel (for pellet stove), along with cleaning the glass with a dry paper towel and perhaps dumping the ash pan. St. Croix's Gold Star Plan eliminates the uncertainty of a dubious warranty claim. All our late model pre-owned vehicles are fully reconditioned back to showroom condition and are given a complete inspection, exciding our customer expectations. Please place all paperwork inside the shipping carton because customs officials will remove paperwork on the outside of the carton. Understandably, you're feeling pretty badly about your damaged Croix. For a $25 shipping and handling fee,* we will repair or replace your rod getting you back on the water as soon as possible. *Note: Please return your rod in a disposable shipping container. a period of four years….. With our Upgrade Plan, you receive a brand new rod with a fresh new warranty. If you are unable to send a picture of the rod then: -   If sending in a section of the rod, please include rod model, serial number, and personalization if applicable. All items are given a limited Standard 90 day parts warranty! St. Croix County reserves the right to reject any and all bids. It's best to telephone a St. Croix Customer Service Representative at 800-826-7042 (select Service Center), or e-mail at service@stcroixrods.com for assistance in determining the exact price. Note: 2005 and prior years offered a 2-year warranty. Pre-built top sections are not available for rods built prior to 2001. warranty period by the manufacturer. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. Page 24: Warranty ST. CROIX PRESCOTT SERIES WARRANTY The wood pellet stove and insert manufactured by Even Temp, Inc. is warranted for five (5) years, to the original owner, against defects and workmanship on all steel parts (excluding the burn grate) and two (2) year on electrical components from the date of sale to the original owner. I recently broke a r This number is located on the rod blank just above the handle . I decided to send it back st. Croix for warranty. Sage Warranty Vs St Croix Warranty Sign in to follow this . If it broken fishing (which it did) you send it in with 20 bucks and they should replace it.. not to worried about getting it replaced more bummed that in without a clutch set up this time of year. The fact that you're reading this probably means you've got a damaged rod. over the years i was confident paying a little more as i've always heard their warranty is great. Here's how you do it: You must return the entire rod, including broken parts. In 1917 St. Croix along with the islands of St. John and St. Thomas were purchased by the United States of America from the Danish government for military reasons. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we’ll advise you of the additional cost to repair or replace your rod. SC II, SC IIW and SC I blanks carry a five-year warranty. (Refer to Silver Star, Gold Star, and Gold Star+Upgrade Plans at the top of this page.) Joined Jan 30, 2002 Messages Include a note requesting our Gold Star Service, along with a check for the Gold Star fee. Or your buddy stepped on your rod, or slammed it in a car door, or worse yet, used it to free a snag. If rod is within warranty, there will be a $50 surcharge for a replacement. *If you broke the tip or top guide of a multi-piece rod, DO NOT break the other sections of the rod. St. Croix Auto wants to earn your business! No worries. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. 340-773-6449 (St. Croix) 1131 King Street, Suite 101 Christiansted, St. Croix, Virgin Islands 00820 Contact. does removing this void the warranty? Toggle menu. To find the right tip section, please call 800-826-7042 and speak with one of our Customer Guides. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer. 530-622-2056 Login or Sign Up; 0. See BBB rating, reviews, complaints, & more Rod Blanks in this category are warranted against defects in material and workmanship for a period of one year from the date of purchase to the original purchaser and subject to the Standard Limited Warranty Terms and Conditions. ), plus the cost difference between the price of your new rod and that of your damaged one. St. Croix Reign fly rod was broken. The model number can be located in a few different places. That's all there is to it. This is still a pretty awesome deal if you slam a $300 rod in your door, you get a new one for $50. If rod is outside of warranty, the charges will be based off of the tier chart (. (651) 505-9123 78 ST CROIX TRAIL SOUTH SUITE 202 Lakeland, MN 55043 . This number is located on the rod blank just above the handle. *For rods outside of warranty or older than 15 years old, If you are not able to take pictures, send the rod, Join Our Newsletter For The Latest Announcement. The container must be no longer than 108” in length. $25 shipping label may be purchased on our website to send rod in. St. Croix has made it convenient and affordable to return a damaged rod for repair using our special discounts on shipping labels. ... Warranty Period 2 Years. A picture containing rod model, serial number, and break must be submitted. So why not make the best of a bad situation and treat yourself to that higher-performance model you've been dreaming about? Since 2001, every St. Croix rod has a unique serial number. Page 14: Daily Maintenance CAUTION: Do not slam the door. Product Reviews. That is not to say there is no crime on the island, of course, St. Croix, like anywhere, is not crime free, so just take normal precautions. The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). Write a note explaining the problem. I snapped a Triumph model back in March, but did not think about any lifetime warranty. Anyways, I call into St. Croix HQ and they tell me the Legend series rods have a Forever Assurance 15 year transferable warranty from the production date (the warranty is with the rod, not the owner). Include the appropriate payment for the service plan selected. We reserve the right to refund or … Limited 1-Year Warranty covers the following: CRB and X-Camo Rod Blanks. Include a check equal to the Gold Star fee (Either $50 or $75 see above. The warranty registration must be completed and returned to St Croix within 30 days of purchase to activate your warranty. The s&h charge for shipments to Canada is $30. Bids for less than the appraised value may be considered. St Croix has no more of a crime problem than any other tourist destination. Include a note with your name, address, and telephone number. You can use our Discount Shipping Program to save money. Here are those fees: Upon receipt of your rod, our Service Technician will determine whether to repair or replace your rod. We’ve has partnered with UPS to offer a $25 shipping label to send your package. According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. We suggest using our Discount Shipping Program, which is described elsewhere on this page. St. Croix Tourism: Tripadvisor has 58,138 reviews of St. Croix Hotels, Attractions, and Restaurants making it your best St. Croix resource. We at St. Croix Auto want to make that decision easier for you. If rod is within warranty, it will cost $25 for shipping if shipping alone. Since 2001, every St. Croix rod has a unique serial number. Every St. Croix Pellet stove model will largely upon the quality of pellet fuel burned and have the same system as shown in 6 below. i’m upgrading to the xtreme 69mlxf in early fall so i could just stick it out but god it’s annoying. St. Croix County is accepting bids for the property described below. Not to worry. But then I remembered that St. Croix has a lifetime warranty on Reign fly rods. every other st croix i own has them 4+ inches above the grip. To order your pre-built top section, you will need to know the model number and serial number of your rod. There is the rate of burn. Croix Rod856 4th Avenue NorthPark Falls, Wisconsin 54552Phone: 715-762-3226 or 1-800-826-7042Fax: 715-762-3293, In order to comply with return protocols as requested, -  A picture containing rod model, serial number, and break must be submitted. Yes, I would like to receive email updates about new products, special offers and more! According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. Can't send us pictures? *See Below Chart For Reading Serial Number Codes. We realize that purchasing a pre-owned vehicle is a difficult decision. St Croix Convection Fan - 11-1222. See serial number information on main Service & Warranty page. Mojos have a 5 year warranty. Their warranty covers manufacturing defects. What is St. Croix Trading Company’s Warranty Policy? If rod is out of warranty, the charges will be based off of the tier chart . On 16 November 1733, Moth was named the first Danish governor of Saint Croix. Limited 1-Year Warranty. Do not CLEANOUT operate the stove with a broken or cracked ROD PULL TOOL ASH PAN glass. Unfortunately I already cut off the broken end so probably could not send back now even if it is under warranty. Return your damaged rod to St. Croix. I thought it was a no questions asked warranty. I have no clue how or when this happened, so I was a little angered. Almost 100% of the crime is locals against locals. Should our material or workmanship prove faulty during the warranty period, we will correct these faults at no additional cost to the user. Here's what to do. All warranty claims must be made directly to the factory by the consumer. St. Croix fishing rod blanks are carefully crafted and individually inspected to assure that the highest quality standards are met. Charges are based on the tier chart (See chart below). . Thus, St. Croix has drafted a warranty which permits them to avoid liability if it is determined that the damage was due to the consumer s accident, normal wear, or neglect. 340-774-2991 (St. Thomas/St. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. include rod model, serial number, and personalization if applicable. There's no additional s&h charge for shipments within the continental USA. To save freight costs, Canadian Customers may ship rods to the address below. My frustration is that there is only one type of damage which is clearly faulty craftsmanship---the rod, while put … *If you broke the tip of a multi-piece rod, please see below, Excellerator program forms need to be emailed to: service@stcroixrods.com. Last friday, while fishing in the floodway I noticed that one of the male ends (that is inserted into the ferrule) of my 9 wt. If you break a rod due to misuse or accident or it is outside the warranty period, then it costs $50 to replace the rod. Required maintenance depends content. I can unsubscribe at any time. This is a cheaper St Croix model, but has a feel and action I like. This organization is not BBB accredited. To get you back to fishing as soon as possible and avoid having to package and ship your damaged multi-piece rod, we now have pre-built top sections for many of our models. Contact. Our upgrade plan makes it easy to move up to a higher-performing rod with a new warranty. Electrician in Lake Elmo, MN. . We cannot guarantee that we will return your rod in the container that you used. About two weeks after sent it off, I received a phone call they told me they could fix my rod for free they would only charge me $25 for shipping. Attention: Service DepartmentSt. Ahh..but what if you're not registered as the original owner of the rod. Send the note, a check for $20* and your entire rod to St. Croix. St. Croix Rods Warranty ... then of course we will cover the cost of the repair or replacement during the warranty period. On 15 June 1733, France and Denmark-Norway concluded a treaty by which the Danish West India Company bought Saint Croix for 750,000 livres. 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